Pembelajaran bahasa inggris



1. Purpose and scope of data collection

The collection of data on Bibalala includes: Full name, email, phone number, address.

This is the data that Bibalala needs customers to provide when they register to use the services, and for Bibalala to contact to confirm the information for customers’ rights.

Customers will be solely responsible for the accuracy and truthfulness of the information to Bibalala (full name, email, phone number, and address). In addition, customers have the responsibility to promptly notify Bibalala of any unauthorized use, abuse, security breaches to take appropriate measures.

When customers register for a course, they will be added to the subscription list to receive news, special recommendations, and occasional offers from Bibalala

2. Scope of data use

Website use customers’ data in order to:

  • Freely consult via email for customers about services related to language learning programs: Using early education methods for children.
  • Troubleshoot customer’s issues.
  • Send notices of data exchange activities between customers and Bibalala.
  • Conduct customer surveys
  • Carry out promotional programs related to the courses.
  • Prevent activities that destroy customer information or impersonate customers.
  • Contact and deal with customers in special cases.
  • Do not use customer’s personal information other than for relevant confirmation and contact for transactions at Bibalala.
  • In case of legal requirements: Bibalala is responsible for cooperating in providing customers' personal data upon request from judicial authorities including: Procuracy, court, police agency investigation related to certain legal violations of customers. In addition, no one has the right to infringe on customers' personal data.
3. Data storage time

Customer’s personal data will be stored until Bibalala receives a request for cancellation or deletion. Otherwise, customers' personal data will be kept confidential on Bibalala server.

Bibalala will store and use customers’ information when necessary to comply with legal obligations, resolve disputes and enforce Bibalala agreements.

4. The address of the organization collecting and managing customers’ personal information:

Head office: Griya Sinta Building 5th Floor Unit C, Jl. Tomang Raya no.39, Grogol, Jakarta, Indonesia
Email: [email protected]

5. Means and tools for customers to access and edit their personal data:

Customers have the right to request cancellation or deletion of their personal information by requesting the website administrator of Bibalala to do this.

Customers have the right to submit complaints about the disclosure of personal information to 3rd parties to the Management Board of the Bibalala website. Upon receiving these feedbacks, Bibalala will confirm the information, be responsible for answering the reason and inform the customer how to keep the information confidential.

6. Commitment to protecting the privacy of customers’ personal information:

Bibalala makes a commitment to protect the privacy of personal information of members based on the privacy policy over the personal information on Bibalala. The collection and use of personal information is conducted only when Bibalala receives an agreement from members, except those cases which are regulated by law.

If Bibalala participates in a merger or acquisition with a part or all of its assets, customers will be notified via email or via official news on Bibalala’s website about any change of rights owns or uses the customers’ personal information, as well as any customers’ rights relating to the customers’ personal information, to any third party with the customers’ consent.

In case the information storage server is attacked by hackers, which results in the loss of the personal data of members, Bibalala will have the responsibility to inform the authorities so that they will promptly investigate and handle notifications to members.

Absolute confidentiality of all online transaction information of customers, including invoice information, accounting, and digital documents, at the level 1 secure central data area of Bibalala.

The management of the Bibalala website requires individuals, when registering/buying products as customers, to provide all relevant personal information including: Full name, address, email, phone and bear the responsibility for the legality of the above information.

The Management Board of Bibalala will not take any responsibility and does not resolve complaints concerning the rights of members if it deems that all personal information provided by the member at the first time of registration is incorrect.